From arrest to booking-in, police officers are under pressure to act quickly while making no mistakes. Policing is always under pressure to use resources efficiently, but in reality there is no ideal ‘steady flow’ of arrests. Cells can become unavailable while an arresting officer is en route. Specialist equipment or professionals might be needed. Transfers increase risks, and redirections impact the availability of custody officers and arresting officers.
Optimise the use of your custody resources and simplify the process for the arresting officer with our Cell Allocation Management System (CAMS). CAMS addresses these problems by equipping your custody suites and arresting officers with force-wide awareness of availability, to handle surges and save time at the point of arrest. CAMS intelligently picks the best available custody suite. The result is less time spent at the point of arrest, fewer bottlenecks during book-in, fewer transfers and higher officer availability.
Arresting Officer Mobile View
Custody Suite Dashboard
Reference Customer Experience
The following were realised benefits for one UK police force after adopting CAMS:
- Complete removal of custody control and contact centre involvement for the cell allocation process
- Reduction in arresting officer turnaround time by several minutes
- Reduced relocations and associated risks
- Cost savings – significant return on investment
Key Features
- Mobile for arresting officers – with configurable recommendations based on arrest circumstances, suite capacity, predicted availability, travel time…
- Custody dashboard – with capacity, equipment availability…
- Predictive occupancy – based on past trends, customisable to handle unusual events (for example a demonstration or protest)
- Predictive performance – compares current workload against expected occupancy
- Specialist resource view – availability of health professionals and equipment (e.g. Camic intoximeter)
- Force wide – giving you a joined up view of capacity across all custody suites. Includes the size of suites, capacity of male and female cells, dry cells…
- Two-way feedback – via a categorised message feed including information on the arresting officer, detainee, allocation details, and estimated time of arrival
CAMS saves your force time and resources – for arresting officers and custody officers, at arrest, in travel time and during the booking-in process. A proven case study is available upon request. Contact us to discuss your requirements.