We formed Bluestar Software over twenty-five years ago, seeking to bring a fresh perspective to solving real-world problems through technology. Our ethos championed technical excellence, quality and customer service, and we have built a team capable of delivering technical solutions tailored for our customers needs operating in challenging conditions. Over the years, and many product releases later, our ethos hasn’t changed. In a fast-moving and competitive industry, we continue to win trust with our customers by working closely together, developing solutions to real-world problems.
There are now more than 40,000 users of our products across a range of private and public sector organisations.
Award Winning Innovative Software
With technological know-how at the heart of our business, we have set the standard for many products today. A few examples:
- We used AI and machine learning to help one customer theme thousands of non-incident calls. The solution transcribed and categorised all calls, allowing the customer to ‘see the wood through the trees’, providing key insights on the relative demands experienced by call handlers, enabling self service initiatives to reduce control room demand and staff burnout, respond better to complaints, and track levels of misdirected and abandoned calls. Read more.
- Our Integrated Offender Management programme (IOM) was developed in close collaboration with a major police force to tackle persistent offenders. The solution helped reduce crime by 13.3% in its first year alone. Read more.
- And on the UK nationwide level, our National Footwear Database (NFD) and Reference Collection (NFRC) have become standards for footwear analysis throughout the UK and beyond, supporting millions of transactions, and dramatically increasing detection rates using footwear intel. Read more.
At Bluestar we continue to draw on our strong customer relationships, policing expertise and technical knowledge to innovate and deliver real value.
Need a Bespoke Solution?
Every police force is different, facing specific local challenges and stressors on officers and support staff. With a strong focus on direct engagement and rapid turnaround, we can build bespoke solutions for your exact requirements. We have a wealth of experience in analysing specific problems, then delivering robust, targeted, scalable solutions, at small or large scale, independently or in conjunction with partners and other software vendors and systems. Our deep policing and technical knowledge enables us to provide complete solutions or enhancements to existing projects.